Work Matters

Bret Simmons Blog: Check it Out

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supermoxie

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Bret Simmons is an organizational behavior professor at the University of Nevada at Reno, and appears to have been blogging for awhile.  I read through his many posts (he blogs at a pretty high rate), and was taken with both the quality and the range.  Given my biases, I like how travels among research, personal opinions, and stories, and I like the engaging writing style.  I especially like his posts here and here about great leaders. The story about Captain Kitts was inspiring, here is little sample:

His true brilliance came when we admitted we were having problems with
a project.  He would simply ask “Do you need my help?”  We usually did
not, and he left it at that.  If we did need help, we told him what we needed, and we knew that he would take care of it and then let us return to working autonomously.

I also was intrigued with many others, including the post about research on the limits of optimism and about Leadership:My Bias. 

There is some great stuff on this blog .. at least in my biased opinion. Let me know what you think.

Comments

21 responses to “Bret Simmons Blog: Check it Out”

  1. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  2. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  3. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  4. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  5. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  6. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  7. dblwyo Avatar
    dblwyo

    Bob – thanks for the pointer. Well worth the time. The leadership stories of authentic leadership ring true but what really worked for me was Brett’s fundamental equation of B=f(P/E)or behavior is a function of the person and the environment. And what really worked is basing his deeper argument on Heskett’s Service-Profit model (http://www.bretlsimmons.com/the-service-profit-chain/2009-06/). That body of work is something I pushed from the day it showed up since it was part of the evolving body running back to Bud LaLonde’s early studies of customer service and profitability AND entirely consistent with my decade at Fedex who’s motto was People-Service-Profit. Two bottomlines – take care of your people and they will take care of your customers who will take care of your profits. And long-term sustainable growth results from establishing that sustainable dynamic. SADLY….Heskett’s work has never been reflected in standard practice despite the long string of supporting evidence.

    Reply
  8. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  9. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  10. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  11. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  12. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  13. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  14. Bret Simmons Avatar
    Bret Simmons

    I appreciate your kind words, Bob. The evidence-based perspective that you and Jeff Pfeffer provide really resonates with me. Looking forward to your next book! Thanks, Bret

    Reply
  15. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  16. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  17. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  18. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  19. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  20. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply
  21. Shane Twomey Avatar
    Shane Twomey

    Bob, Always great to get links to interesting people who have put thought into what they say. His comments on ‘what kind of followers do you have?’ says it all.

    Reply

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