Publishers Weekly Review

                                             

                                             

                            

  The No Asshole Rule:
Building a Civilized Workplace
and Surviving One That Isn’t

Sutton, Robert I. (Author)

ISBN: 0446526568
Warner Business
Published 2007-02
Hardcover, $22.99 (224p)
Business & Economics | Business Etiquette; Business & Economics | Business Life – General

Reviewed 2006-12-18
PW

                                                

This
meticulously researched book, which grew from a much buzzed-about
article in the Harvard Business Review, puts into plain language an
undeniable fact: the modern workplace is beset with assholes. Sutton
(Weird Ideas that Work), a professor of management science at Stanford
University, argues that assholes-those who deliberately make co-workers
feel bad about themselves and who focus their aggression on the less
powerful-poison the work environment, decrease productivity, induce
qualified employees to quit and therefore are detrimental to
businesses, regardless of their individual effectiveness. He also makes
the solution plain: they have to go. Direct and punchy, Sutton uses
accessible language and a bevy of examples to make his case, providing
tests to determine if you are an asshole (and if so, advice for how to
self-correct), a how-to guide to surviving environments where assholes
freely roam and a carefully calibrated measure, the "Total Cost of
Assholes," by which corporations can assess the damage. Although
occasionally campy and glib, Sutton’s work is sure to generate
discussions at watercoolers around the country and deserves influence
in corporate hiring and firing strategies. (Feb.)

                                       

Copyright © 1997-2005  Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Comments

3 responses to “Publishers Weekly Review”

  1. University Update Avatar

    Publishers Weekly Review

  2. dblwyo Avatar
    dblwyo

    Bob,
    Couldn’t ask for more than that. Be interesting to see if Economist/ WSJ/NYT pick it up as it clearly deserves to be. Congratulations.
    Frankly though I’m waiting for the follow-on work on management system design and operation designed to treat employees as valuable and appreciating assets. As opposed to fungible commodities.
    Dave Livingston

  3. Bob Sutton Avatar

    Dave,
    Thanks and you have a good point. Jeff Pfeffer’s 1998 book Human Equation makes a strong, evidence-based, case for treating employees as valuable and appreciating assets as you put it. And the evidence in support of his case has become stronger since. I’ll put it on my list.

Leave a Reply

Your email address will not be published. Required fields are marked *