There was an article called Approach Boss With Caution in The New York Times yesterday. It is about the CEO of Mesa Airlines. Check out the whole thing, but these things make me wonder. How do people get away with this kind of thing? Even if he is effective at running the airline, I have no idea why people put up with such abuse. The article suggests that he does have other charms — but in my book, being around people like this not only isn’t worth the trouble, people who put-up with his nonsense are enabling — even encouraging — his abusive behavior to persist.
Here is just one quote little part — Check out Frank’s comment on my last post and of course the article:
Stacy Heath, employee relations and events manager at Mesa, was
until recently Mr. Ornstein’s administrative assistant. Her tasks
included tracking his mood and warning executives away from a meeting
with the boss. “They would call and say, ‘Is he in a good mood?’ I used
to laugh, but I do it now, too.”
Mr. Ornstein, who grew up in
Scarsdale, N.Y. , said the high-decibel communication style he learned
from his family was a healthy way to deal with conflict. “Being upset
comes and goes in 10 minutes,” he said.
But upset seems to come
more than it goes with Mr. Ornstein. Ms. Heath, who spent nearly six
years as his gatekeeper, said: “Maybe 60 percent — maybe even higher
than that — he was not in a good mood. Sometimes he would come in to
the office in a bad mood in the morning and it would set the tone for
the whole office.”
P.S. Frank, thanks for pointing this out!
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