An Archive Blog by Bob Sutton

A Darn Good One Page Summary of Good Boss, Bad Boss in Southwest Airlines Spirit

The February edition of Southwest Airlines Spirit magazine has a an article on Good Boss, Bad Boss called Lead the Way. I was both delighted and a bit distrubed to see what a great job they did of capturing the central themes in the book with so few words, and few key pictures.  I wrote all those words and the simple page below captures so much it! Below is a somewhat blurry and small jpeg; click here to see the full pdf, which is more clear.

Good Boss, Bad Boss in Southwest Spirit