Work Matters

Being a Good Boss is Pretty Damn Hard: Reflections on Publication Day

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supermoxie

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Today, September 7th, is the official publication day of Good Boss, Bad Boss.  I've got an hour or so before I need to run to the airport, and find myself looking back on what I've learned from writing the book, talking to people since the book was finished some months back, and all the blogging and comments (especially here at Work Matters and over at HBR Online where I have been developing my list of 12 Things Good Bosses Believe).

The thing I've been fretting over most lately is how hard it is to be a good boss — the job is never done, it is amazingly easy to screw-up, and wielding power over others makes it all even harder because you are being watched so closely (and are prone to tuning-out your followers — the other half of the toxic tandem).  Yet, despite all these hurdles, the best evidence shows that many, if not most, people find their bosses to be competent and compassionate.  And most bosses I know work extremely hard and are dedicated to improving their skills.  Indeed, one of my main motivations for writing Good Boss, Bad Boss was that so many of the managers and executives who I spoke with and who wrote me in response to The No Asshole Rule were so concerned about becoming better at practicing their difficult craft.

When I think of the bosses that I admire and want to be around versus those that I despise and want to avoid if at all possible, the main factor is not their skill at the moment.  Rather, it is whether or not they care and are working on core questions like:

1. What does it feel like to work for me? 

2. How can get more "in tune" with my followers, peers, bosses, customers, and other people who I deal with?

3. What are my weaknesses and strengths?  What can I do to attenuate my weaknesses — what do I need to learn and who can I work with to best offset my drawbacks and blind spots?

In contrast, people who are arrogant and suffering power poisoning — and never admit their weaknesses, let alone try to overcome or dampen them — are in my view, the worst of the worst, regardless of past accomplishments  Yes, as I emphasize on this blog and in Chapter 2, the best bosses need to act like they are in charge, to instill confidence in others and themselves.  But the bosses I want to be around  (and that I believe will triumph in the long run) have the attitude of wisdom, or as rocker Tom Petty put it, are confident but not really sure.

That's what I am thinking about; I would be curious to hear your perspective on the kinds of bosses you want to be and be around.

Comments

88 responses to “Being a Good Boss is Pretty Damn Hard: Reflections on Publication Day”

  1. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  2. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  3. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  4. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  5. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  6. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  7. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  8. Wally Bock Avatar
    Wally Bock

    Great book, Bob, and a must-read for any working boss. Let me add two observations to what you’ve written above.
    First, when I studied top-performing supervisors, one characteristic behavior of the great ones was that they asked for feedback. Art Jones was the best supervisor I ever saw in action. I spent several shifts a year with him over several years. At the end of every one he would ask the same question: “What did you see tonight that I could have done better?”
    You’re right that the work is hard and never-ending. But the great ones revel in it. They understand it as the most satisfying job in the world and one that you’re never done learning.

    Reply
  9. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  10. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  11. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  12. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  13. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  14. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  15. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  16. Project Management Avatar
    Project Management

    “good boss” is one of the major key to a great team, though it is not that easy and often concluded as a biased position, and sometimes it becomes a reason why employees are not that accurate in their performance, they tend to rely to their boss so much its the “superman idea” that makes it harder.

    Reply
  17. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  18. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  19. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  20. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  21. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  22. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  23. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  24. Thomas Avatar
    Thomas

    I was vaguely puzzled the last time you mentioned Tom Petty. And I don’t listen to the radio very often, so I hadn’t heard the lyric. But I just looked it up, and, hmmm, I’m not sure Petty is suggesting that “confident but not really sure” = “wisdom”.
    quote
    No headroom for expansion no more
    And there’s a corner of the floor
    They’re telling you is yours
    You’re confident but not really sure
    And it’s hard to say
    Who you are these days
    But you run on anyway
    Don’t you baby?
    You keep running for another place
    To find that saving grace
    unquote
    I do know of bosses who fit that bill (i.e., who seem to feel that way). But I wouldn’t call them wise.
    Or am I missing something?

    Reply
  25. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  26. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  27. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  28. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  29. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  30. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  31. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  32. Derak Berreyesa Avatar
    Derak Berreyesa

    I agree that one of the main concerns any boss has is worrying if his employees like him or not. I think any professional in a power position who is not in fact an “asshole” has this concern. Teachers deal with this issue a lot as well. But, good teachers in the long run want their students to learn rather than like them. Just as a good boss wants the company to run smoothly and jobs to get done, rather than for his employees to like him.

    Reply
  33. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  34. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  35. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  36. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  37. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  38. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  39. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  40. Phillip Turner Avatar
    Phillip Turner

    Wow, excellent article. i have def. personally ran into better bosses that ask the questions of how they are doing and what I feel could have been different. Def. not always about being in power which I have seen much at my work place, the “power poison”. This article should be given to companies to read world wide ha. I am going to look at this perspective for my own management in the future.

    Reply
  41. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  42. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  43. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  44. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  45. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  46. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  47. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  48. Phillip Turner Avatar
    Phillip Turner

    …in addition, some of the most complicated yet successful things in life are never ending projects. Learning is never ending as well so even though it is never ending you gain a great deal of knowledge along the way to improve the skills you bring to the table.

    Reply
  49. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  50. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  51. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  52. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  53. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  54. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  55. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  56. Felix Avatar
    Felix

    I think this line has the answer
    The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving their weaknesses, Bob Sutton writes.
    Only rephrased to
    “The best bosses aren’t necessarily the ones with the most skill; they’re the ones who care about improving weaknesses.” Bob Sutton writes.

    Reply
  57. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  58. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  59. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  60. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  61. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  62. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  63. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  64. mark allen roberts Avatar
    mark allen roberts

    I find leaders, the good ones are in the back of the boat quietly steering.
    I look forward to reading your book and blogging about it.
    We find a Good Boss in the book delivering happiness as I discuss in my blog post http://nosmokeandmirrors.wordpress.com/2010/07/09/delivering-happiness-proof-%e2%80%a6the-%e2%80%9cgolden-rule%e2%80%9d-is-profitable/
    At the end of the day, we must set out to be a Good Boss, and that requires intentional actions and focus. Its not about us, its about serving our internal and external customers.
    Great post
    Mark Allen Roberts

    Reply
  65. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  66. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  67. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  68. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  69. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  70. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  71. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  72. Human Being Avatar
    Human Being

    ‘Boss’ is an interesting phrase by it self. Does a term Boss mean lot more to some than others? Would it be a question of perspective than a limitation of responsibilities? Would it be an indication of a power status or symbolic representation of power either due to superior knowledge or experience? Is a boss expected to lead always and not follow? Is the boss supposed to be in control in all situations?
    Please excuse me for taking an absolute novice approach, but i guess someone should actually define and describe the term ‘BOSS’.

    Reply
  73. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  74. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  75. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  76. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  77. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  78. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  79. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  80. Stacy Avatar
    Stacy

    Why is it a badthing if he/she “try(tries) to overcome” their weaknesses? Wouldn’t that be the best way to deal with weaknesses? Hmmm.

    Reply
  81. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  82. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  83. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  84. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  85. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  86. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  87. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply
  88. Rowena Co Avatar
    Rowena Co

    Lifelong learners lose less– a good boss catches up in time and in different situations, bringing things forward and considers people’s feelings important.

    Reply

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