Many of the posts and comments on this blog focus on either how to be an effective boss or how to deal with a lousy boss. No doubt, all this talk about dealing with lousy bosses is fueled by The No Asshole Rule. But there is another theme that I believe deserves more attention here and elsewhere: How can people help their bosses be more successful? After all, when your boss succeeds, not only does he or she gain a better reputation, so do you, and it also usually means your team is doing better work. I was reminded of this last week when a I gave a talk to a group of HP managers and executives. Right before my talk, they were doing an ice-breaking exercise, and as the groups reported-out, one suggested a great guideline for everyone
“The way in which I can earn success is by driving success
to those around me."
I later found out that this quote came from Geoff Heath, who is a Senior Experience Designer and Information Architect. He explained in a subsequent email:
'I like to summarize that to my superiors by telling them
“It’s my job to make you successful."'
I think that is a lovely and very constructive sentiment, but perhaps most useful as a kick-off to a more specific conversation. So, I'd like to ask: what can you do to make your boss more successful? I realize this will ultimately be a very long list. But I suggest two things for starters:
1. We all owe it to our bosses to give them feedback about their performance, especially negative feedback — unless and until they demonstrate they aren't adult enough to hear it.
2. We all ought to assume the best about our bosses' motivations and intentions, as most bosses really do intend to do their jobs in ways that spark performance and allow their people to work with dignity. Of course, some bosses ultimately demonstrate this isn't the case, but it is destructive for everyone if you always assume the worst about your boss — indeed, it can become a self-fulfilling prophecy that renders a competent boss incompetent.
These are just two quick ideas, I would love to hear more.
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