One of my favorite former students wrote me an extremely thoughtful email over t he weekend about the dangerous role that "asshole lovers" play in organizations, arguing that there are people who aren't assholes, but who set the stage for them to be hired, succeed, and be rewarded for it. It reminds me a little of the "toxic enablers" discussed in the late Peter Frost's lovely book Toxic Emotions at Work, but he is getting at something even more extreme and troubling in this story. Here is what her wrote, and like him, I am especially curious to hear your answers to his question:
I had a quick random thought that I wanted to share with
you: so the theory of "get rid of
assholes" in organizations makes sense for all of the reasons you have
studied. However, how did the assholes
get into the org in the first place? Is
there perhaps a second class of people, with unique properties, that are
"Asshole Lovers?" That is, are
there reasonably identifiable properties of a person such that they aren't an
asshole themselves, but everyone they hire, everyone they work for, everyone they
enter personal relationships with, are going to turn out to be assholes? In that sense, the Asshole Lover is just as
dangerous as the Asshole that follows behind them.
The motivation for my thought: I went to one of these Silicon Valley
networking meetings recently where they had a "career coach" come to
speak. This woman was unreal. The seminar was basically a 2 hour rant on
her opinions – no evidence sited by any of the guidance she proposed – in fact,
some of the coaching she providing about online job searching, I knew to be
factually false. Whenever a participant
questioned her guidance, she immediately said something to put the participant
down. Over time, nobody questioned her,
for fear of how she would respond.
Midway through the seminar, a woman shows up about an
hour late. When the coach welcomed her
into the room (in a snide condescending way), the woman apologizes profusely,
goes off on how she commuted all the way from Marin to come here and she
wouldn't miss it because she idolized the coach, read all of her books, saw all
her videos, and so on
Now if you're the incompetent asshole coach, what
incentive do you have to become better?
The Marin woman idolized the ground that the coach walked on. In fact, what little engagement and discussion
was happening in the class prior to the Marin woman entering just totally
unilaterally died afterwards. It was
demoralizing enough to have the asshole in the room; it was 10 times worse to
have someone in the room that idolized and promoted the asshole too.
But the Marin woman wasn't an asshole herself – she was
an asshole lover. She was the polar
opposite of an asshole – zero self-confidence, excessive obedience, etc.
Is it a false assumption to believe that no one likes
assholes? Does the "asshole
lover" actually create demand for assholes? Can assholes get ahead in the organization
without asshole lovers propping them up?
So my basic
question is: Can you really rid your
organization of assholes without also having to rid your organization of the
asshole lovers?
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