As
I’ve written before, one of the main reasons that I wrote the chapter in The No
Asshole Rule on“The Virtues of Assholes” was that, when I started telling people
about the book, they often would argue “what about Steve Jobs, doesn’t his brilliance
show that assholes are, indeed, worth the trouble?” I grudgingly agrue in the book that – if you are only talking
about performance – Steve
Jobs is the Poster Child for the Upside of Assholes , although as I
emphasize in the post, “Jobs is famous for saying the "the journey is the
reward," and for my tastes, even if the journey ends well, it still sucks
when you have to travel with an asshole, or worse yet, a pack of them. If
you are successful asshole, you are still an asshole and I don’t want to be
around you.”
idiosyncratic experience aside, however, I also present some Google searches in the book, where I compare three people
from entertainment and technology who have, at least at times, been accused of being
overbearing jerks: Steve Jobs, Larry Ellison of Oracle (See The
Difference Between God and Larry Ellison: *God Doesn’t Think He’s Larry Ellison and Michael Eisner,
former long-time CEO of Disney (See Disney
War). I used the absolute number of
Google hits as an indicator of how often each is mentioned as an asshole (which I
admit is flawed because a website may say, for example “Michael Eisner is not
an asshole” and still be counted). Guy Kawasaki
also had good fun with this, running all sorts of searches with different phrases
and the word asshole, like “lawyer” and “Guy Kawasaki.”
But I just learned about a big improvement in this method.
I got an amazing email from Kenneth
Cliffer, who has a Ph.D, and describes himself as “a neuroscientist by training" who has been working "as an
educational consultant developing curricular materials for math and science.” Ken points out, quite rightly, that a flaw in
my method is that doesn’t control for the number of overall Google hits for each
person. It is only based on the absolute number
of hits that contain the person’s name and the word ‘asshole." In the spirit of evidence-based
based management, where having strong opinions weakly held is essential –so that
updating is possible when better facts come along – it appears that I may have been
too hard on Steve Jobs. The upshot seems
to be that Larry Ellison, not Steve Jobs, might be most properly called the
poster child for The No Asshole Rule.
I present Ken’s charming and enlightening email below on the “assholiness index:
I have come to the part of The
No Asshole Rule in which you compare Jobs, Eisner, and Ellison with regard
to their assholiness (consider using this term – it has a certain appeal in its
incorporation of "holiness" in it) using Google hits. However, I feel
compelled as a scientist to point out that it does not control for the
popularity of each of these figures, for which one might expect Jobs to be the
most generally popular, followed in order by Eisner and Ellison – exactly the
order of asshole references you found. Indeed, I get 70.4, 1.31, and 0.121
million hits for the three, respectively, the same order as for asshole hits
you got. To control for general popularity, you could use the percent
of all references that are asshole references, or the ratio of asshole to
non-asshole references. I now get many more asshole references for each than
you got, with Ellison now passing Eisner in that department – the numbers I get
now are 699,000 for Jobs, 20,200 for Eisner, and 30,500 for Ellison. Here is
how these numbers feed into one or the other assholiness index:
Executive
Percent asshole/general hits Ratio asshole/non-asshole hits
Jobs
699/70,400 = ~ 1.0%
699/69,701
= ~ 1.0%
Eisner
20.2/1,310 = ~ 1.5%
20.2/1,289.8
= ~ 1.6%
Ellison
30.5/121 = ~ 25%
30.5/90.5 = ~ 34%
If you use the number of hits you got vs. the current number of
all hits, you get a percent assholiness for Jobs, Eisner, and Ellison of about
0.13%, 0.86%, and 0.83%, respectively. Note that this is not entirely
legitimate, since the asshole references and general references were assessed
at different times, but it does suggest that Eisner and Ellison may have been
roughly equal and scored about 6 or 7 times higher than Jobs for assholiness
with respect to their overall popularity (which means nothing as an absolute
index of assholiness – Jobs may be more assholy, but proportionately even more
popular). Now, according to my table above, it appears that Jobs is the
least assholy in relation to his overall popularity, Eisner is about 50% more
so, and Ellison pegs the meter at 25 to 35 times more assholy with respect to
popularity than Jobs.
Ken’s method is clearly a big leap forward from the one used in
the book, but being a scientist, he is careful to point out that further
research is still needed, suggesting “You’d
have to have an independent assessment of assholiness, such as your
self-test applied to the candidates, to make an absolute comparison.”
I also confess that I have not subjected this to the scrutiny of my colleagues and doctoral students at Stanford, who are quite skilled at finding imperfections in various methods, so I invite comments about the viability of The Assholiness Index.
P.S. I just put “Robert Sutton” and asshole in Google and got 14,300
hits. Robert Sutton alone yields 117,000 – since it my ratio is worse than Jobs and Eisner,
although not Ellison’s. Although I think
this has more to do with the book than my personal behavior!
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