The Psychology of Waiting Lines: A David Maister Classic
I was looking for reading for our course next term at the d.school called "Business Practice Innovation," as we might have the students do some
November 24, 2007
I was looking for reading for our course next term at the d.school called "Business Practice Innovation," as we might have the students do some
I was just catching-up on emails and was delighted to find this nice little story. I left the writer’s name out, but nothing else is
I seem to be on a "design thinking" rampage this holiday weekend, so I couldn’t resist pointing you to Diego’s latest post over at Metacool
Perry responded to my last post with the comment below, which I thought was worthy of “raising” to a post as all of us
How is that for hands-on executive education? As I mentioned in an earlier post, Huggy Rao and I, along with a great team from the
A reader named "Liz" alerted me to a fascinating new study in the Journal of Applied Psychology. According to the Research Digest Blog (a great
Professor and Organizational Psychologist Rob Briner from the University of London (Pictured to the left) has a great interview in People Management this month called
Check-out this video at Metacool in Diego’s post My Workplace is a Weird and Wonderful Place. I confess that I am feeling jealous, although the
I just got this charming and heart-warming email: Dr. Sutton, My grandmother is 91 this year. I have been interviewing her attempting to gather her
I’ve been thinking about this cartoon a lot over the past week, as my colleague Huggy Rao and I spent last week leading an executive
Check-out this insightful article that we posted over at our website Evidence-Based Management. As Jeff Pfeffer puts it so well: "We have just posted an
Stronz-busters means asshole busters. I had a great time promoting "The Anti-Asshole Method" in Italy. One of the highlights was a conference where speeches were