Greetings and Bathrooms: One CEO’s Metrics for Retail Stores
Yesterday, we had the CEO of a large retail chain as a visitor in the Stanford class we Huggy Rao and I are teaching on
February 22, 2012
Yesterday, we had the CEO of a large retail chain as a visitor in the Stanford class we Huggy Rao and I are teaching on
About a decade ago, I was talking with Jeff Pfeffer as he raved about Competing for the Future, the 1996 strategy classic written by Gary
Today's New York Times has a compelling story about the steps new superintendent Erroll B. Davis Jr is taking to clean-up the Atlanta schools, which
A couple weeks back, my wife Marina and I were talking about the Kindle we share. She made an interesting observation: Although she loves the
Dear Work Matters readers, As I am getting toward the end of our long effort to write "Scaling Up Excellence" with Huggy Rao, I am
I thought I would provide an update about what I am working on these days, and use it to get some ideas and advice from
Chip Conley is an astoundingly talented human-being, and for me, the very model of a CEO who built an organization that strikes a balance between
I have written here and elsewhere — including in academic journals with Fabrizio Ferraro and Jeff Pfeffer — about research and theory suggesting that, when
I wrote a post earlier in the week about how the claim in The New Yorker that brainstorming "doesn't work" is an oversimplification. I gave
As many of you know, I have expressed considerable skepticism about whether performance evaluations are even worth using, if they do more good than harm.
The current version of The New Yorker has a wonderful article by Jonah Lehrer called "Groupthink" (you can see the abstract here). It does a
Those of you who have followed this blog, and especially, Good Boss, Bad Boss will know that a pile of evidence already shows that sleep